Policies & Terms of Use

SHIPPING POLICY

All orders received through IzeeNative.com are processed within 1-2 days. Standard Shipping within the US arrives within 3-6 days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Standard Shipping in the US is available for orders with delivery addresses within the continental US, Hawaii, and Alaska.

We will be expanding shipments to other countries so check back for updates or please email us directly to see if we can coordinate a shipment for you internationally. Please contact [email protected] to find out when or if we can ship to your country.

RETURN POLICY

At Izee Native, we stand behind the quality of our products and want to insure our customer’s experience is positive and completely satisfied.

We offer a full satisfaction guarantee for a full 60 days from the date of purchase. If you are not completely satisfied, simply write a brief explanation of your negative experience with the product to [email protected] and write “Refund Request” in the subject line. We will then be happy to issue a full refund.

To be eligible for a refund, your purchase must be made directly from Izee Native on Amazon or from our website IzeeNative.com. If you have purchased an Izee Native product from another website or a retail location, please contact them directly for order related issues.

PRIVACY POLICY

Updated April 2021

What information do we collect?

We allow Google to collect information from you when you visit our site, subscribe to our newsletter, or fill out a form. This is standard practice for commercial websites and can be opted out of and you may peruse the Izee Native site anonymously by opting out of this cookie by visiting the Google ad and content network privacy policy (see next section for quick links).

Google AdWords

  • Izee Native has implemented and uses Display Advertising and Remarketing through the Google AdWords network to analyze data about visitors.
  • Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.
  • Izee Native and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the Double-click cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.
  • Visitors may use the Google Analytics opt-out Browser ad to opt-out of these advertisements online.

Google Analytics

Our website uses Google Analytics, this transmits website traffic data to Google servers in the U.S. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails. The email address you provide through the contact form, chat form or newsletter signup may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

Izee Native maintains appropriate technical and organizational security measures for the processing of personal data. These measures are intended to protect personal data against accidental or unauthorized loss, destruction, alteration, disclosure or access, and against all other unlawful forms of processing.

At no point will we collect or store financial information on the Izee Native website and as stated below we do not sell or otherwise distribute personal information to 3rd party sources.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Our website’s cookies do not and cannot infiltrate a user’s hard drive to gather a user’s confidential information.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending marketing communications to your email or home address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests via the Contact Us page of the Site or by telephoning your request to Izee Native’s Customer Service team at 1 (406) 728-7008, x-1. To opt-out of any email communications that you may receive from us, click the Unsubscribe link located at the bottom of the message. Please allow up to ten days for any changes to take effect.

Regardless of your opt-out preferences, Izee Native may send you communications related to orders placed on the Site at the email you provide.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

TERMS OF USE

Conditions of Use

Welcome to Izee Native’s online store! Izee Native and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​

PRIVACY

Please review our Privacy Policy which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit www.izeenative.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Izee Native or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Izee Native, with copyright authorship for this collection by Izee Native, and protected by international copyright laws.

TRADE MARKS

Izee Native’s trademarks and trade dress may not be used in connection with any product or service that is not Izee Native’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Izee Native. All other trademarks not owned by Izee Native or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Izee Native or its subsidiaries.

LICENSE AND SITE ACCESS

Izee Native grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Izee Native. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Izee Native. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Izee Native and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Izee Native’s name or trademarks without the express written consent of Izee Native. Any unauthorized use terminates the permission or license granted by Izee Native. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Izee Native so long as the link does not portray Izee Native, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Izee Native logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Izee Native and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Izee Native reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Izee Native and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Izee Native and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Izee Native or its associates for all claims resulting from content you supply. Izee Native has the right but not the obligation to monitor and edit or remove any activity or content. Izee Native takes no responsibility and assumes no liability for any content posted by you or any third party.

PRODUCT DESCRIPTIONS

Izee Native and its associates attempt to be as accurate as possible. However, Izee Native does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Izee Native itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY ON THIS SITE IS PROVIDED BY IZEE NATIVE ON AN “AS IS” AND “AS AVAILABLE” BASIS. IZEE NATIVE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, IZEE NATIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IZEE NATIVE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM IZEE NATIVE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IZEE NATIVE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Izee Native, you agree that the laws of the state of Montana, United States of America, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Izee Native or its associates.

DISPUTES

Any dispute relating in any way to your visit to Izee Native or to products you purchase through Izee Native shall be submitted to confidential arbitration in Montana, United States of America, except that, to the extent you have in any manner violated or threatened to violate Izee Native’s intellectual property rights, Izee Native may seek injunctive or other appropriate relief in any state or federal court in the state of Montana, USA, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Izee Native. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: [email protected].